Nontobeko holds Honours in Business Management and Administration from The University of Stellenbosch Business School. She obtained postgraduate certificates in Management Practice and Organisational Development from Rhodes University and the Graduate Facility of the New School of Social Research (New York) respectively. She has recently received a Certificate in Project Administration from UCT in partnership with Get Smarter.

Nontobeko has worked as a researcher at UCT’s School of Public Health and Family Medicine; co-ordinating Research Studies such as: The Prevention of Foetal Alcohol Syndrome; Pesticides Poisoning.

Her 23 years of consulting experience also includes Communication Planning and Management; Housing Development Facilitation and Community Consultation; Community Based Project design and implementation. She has been trained by Private Agencies Collaborating Together (PACT) in Participatory Monitoring and Evaluation (PM & E) processes.

She is an accredited member of the South African Translators Institute (SATI). She has been actively involved in facilitating communication and understanding of the City’s General Valuation Process and City’s New Rates and Tariffs Policy, especially amongst the communities whose properties have never been valued and who have never paid rates.